Returns & Exchanges

Due to the perishable nature of our handmade chocolates and candies, we cannot accept returns for food items once they have left our shop. However, we are committed to your satisfaction and will replace any products that arrive damaged or incorrect.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please immediately check your package for any signs of damage or missing items from your order.

• 2.
  Contact Our Team

  If there is an issue, email us within 48 hours of delivery with your order number and clear photos of the damaged product or shipping box.

• 3.
  Review Process

  Our family team will review your claim and provide a resolution, which may include a full replacement of the item or a store credit.

• 4.
  Resolution Delivery

  Approved replacements will be shipped out via expedited delivery at no additional cost to ensure your treats arrive fresh and perfect.